Data Recovery Repair Cases

Computer won’t recognized drive.

Wrong AC adapter used on Dell Laptop. Computer was unable to turn on. Client removed SSD drive and was unable to access files.

Dropped Drive. Drive previously opened by another data recovery company.

Client started experiencing longer times to access data until files were no longer accessible.

Beeping sound.

Client describes Seagate hard drive data access was getting very slow. Computer was no longer able to start.

Mac Computer no longer able to mount drive. Computer requests initializing drive.

Clicking drive. After a power outage, client started hearing knocking sounds coming from the computer. Client removed drive and tried to access data on a different computer using a SATA to USB adapter. Client’s bad drive contains two years of data.

Dropped drive. Client attempted to connect drive and heard knocking sounds

Client’s Windows XP PC unable to start. Error message showed Windows system file corruption. Computer contains an obsolete database program and data that client wants to recover as well as Quickbooks company file.

The client’s bad drive contains a program that controls a piece of equipment. The software company is out of business, original program installation files are lost. Data recovery needs to be imaged to a working drive in an attempt to clone the bad drive to make it bootable in the client’s computer and run the required software.

The client backed up an important folder from the computer to an external drive. The folder was deleted from the computer afterward. When the client tried to access the folder on the external drive, it did not work. Different computers were tested with the drive to confirm the external drive was the problem. The client’s computer has a solid-state drive, so the deleted data was recoverable from the solid-state drive.

Clicking Drive. The computer was unable to recognize the hard drive. The client took the drive to a couple of computer repair shops. The client got only one-third of the data and several years of pictures, documents, and videos were missing.

Dropped the Drive. The client turned on the external drive after dropping it and noticed clicking sounds. The computer was unable to recognize it.

Liquid was spilled on the laptop. The client turned on the computer after liquid spilled and heard a spark. The client took the computer to a local computer repair shop where they attempted to clean and connect SSD to access user data without success.

The client lost access to RAID volume after a Windows 11 update. The client took RAID to a local computer repair shop where they attempted to recover data for 3 weeks. The client received recovered data in Raw format. No file structure, folders, or file names were recovered.

The client connected the wrong AC adapter to power up the external drive causing a power short circuit on the external enclosure electronics and damaging hard drive electronics too. The client took the drive to a local computer repair shop where they attempted to replace the hard drive electronic board but were unsuccessful in making the drive work to retrieve the client’s data.

Initially, folders and files were taking a long time to load. Then, no data was accessible and the computer was suggested to initialize or format the drive. The client attempted to run commercial data recovery software but these programs were not able to access the client’s external drive.