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Case: Los Angeles, CA. – Western Digital 3200AAJS SATA 3.5” HDD – Will H

Customer:

Will H

Location:

Data to Recover:

Complete drive

Drive Type:

Western Digital 3200AAJS SATA 3.5” HDD

Problem:

Clicking drive. After a power outage, client started hearing knocking sounds coming from the computer. Client removed drive and tried to access data on a different computer using a SATA to USB adapter. Client’s bad drive contains two years of data.

Data Recovery Result:

After running diagnostics on the drive, we found defective read and write heads and disk surface damage. After replacing heads we proceeded to recover entire data from drive. 90% of client’s data was successfully recovered. Recovered data was transferred to client’s SSD destination drive.