Case: Fountain Valley, CA – Western Digital My Book 4TB USB external HDD – Michael B
Customer:
Case: Fountain Valley, CA - Western Digital My Book 4TB USB external HDD - Michael B
Location:
Data to Recover:
All Video and Pictures.
Drive Type:
Western Digital My Book 4TB USB external HDD
Problem:
Mac Computer no longer able to mount drive.
Computer requests initializing drive.
Data Recovery Result:
After running diagnostics on the drive, we found
disk errors on area that contains drive’s Catalog file.
We proceeded to recover/image from bad drive to working drive.
Created partial catalog file with sectors that were successfully recovered.
Performed RAW recovery to recover all files that were not able to recover with Catalog file.
All data was transferred to new external drive USB provided by the client.