Case: Costa Mesa, CA. – Western Digital My Passport 2TB external USB – Meg T
Case: Costa Mesa, CA. - Western Digital My Passport 2TB external USB - Meg T
Data to Recover:
Pictures, Video and Documents.
Western Digital My Passport 2TB external USB
Dropped Drive. Drive previously opened by another data recovery company.
Data Recovery Result:
After running diagnostics on the drive, we found broken read/write heads and minor scratching on top internal disk. After replacing heads we found special module -required for the drive to work- was corrupted. This bad module prevented the recovery with original file structure. Raw recovery was only possible. All recovered files were classified on folders, by type. Recovered data was transferred to external drive provided by the client.